Privacy policy

Last Updated: August 5, 2026

This Privacy Policy explains how DRIFTHP (“DRIFTHP,” “we,” “us,” or “our”) collects, uses, discloses, and protects personal information when you visit, browse, communicate with us, or make a purchase through our website.

This Privacy Policy applies to personal information processed in connection with https://www.drifthp.com/ and related customer-service, order, payment, shipping, return, refund, analytics, and advertising activities.

By using our website, you acknowledge that your personal information may be processed as described in this Privacy Policy. Where consent is required by applicable law, we will request consent through the applicable website or privacy controls.

Who We Are

DRIFTHP is an independently operated online apparel retailer serving customers primarily in the United States and customers in other available markets.

Store Name
DRIFTHP

Website
https://www.drifthp.com/

Email
hello@drifthp.com

Phone
+1 610-936-5131

Business and Contact Address
4 Millview Ct
Thornton, PA 19373
United States

Personal Information We Collect

The personal information we collect depends on how you interact with DRIFTHP, the services you use, the choices you make, and the features enabled on our website.

We may collect information directly from you, automatically through your use of our website, and from Shopify, payment providers, shipping providers, analytics services, advertising platforms, fraud-prevention providers, and other service providers.

Contact Information

When you place an order, contact us by email or telephone, request customer support, or otherwise communicate with us, we may collect:

  • Your name
  • Email address
  • Telephone number
  • Billing address
  • Shipping address
  • Country or region
  • Information included in your communications with us

Order and Transaction Information

When you place or attempt to place an order, we may collect information such as:

  • Order number
  • Products ordered
  • Selected sizes, colors, and quantities
  • Product prices and discounts
  • Transaction currency
  • Order total
  • Billing and shipping information
  • Payment status
  • Order-processing status
  • Shipping and tracking information
  • Delivery status
  • Cancellation, return, exchange, dispute, or refund information

Payment Information

Payments are processed through Shopify and applicable third-party payment providers.

Depending on the payment method selected, a payment provider may collect payment-card information, billing information, payment-account identifiers, transaction details, fraud-prevention information, and other information necessary to authorize and process the payment.

DRIFTHP does not directly store complete credit card or debit card numbers on its website.

We may receive limited payment-related information, such as payment status, transaction amount, transaction currency, payment method type, billing details, and information required to review or refund an order.

Customer-Service, Return, and Refund Information

When you contact us regarding an order, product, delivery, return, refund, damaged item, incorrect item, payment concern, or privacy request, we may collect:

  • Your order and contact information
  • The reason for your request
  • Messages and correspondence
  • Photographs you choose to provide
  • Product and packaging information
  • Return-shipping and tracking information
  • Refund and resolution information

Device and Usage Information

When you access or use our website, we and our service providers may automatically collect information such as:

  • IP address
  • Browser type and version
  • Device type
  • Operating system
  • Language and time-zone settings
  • General geographic location derived from an IP address
  • Pages and products viewed
  • Search and navigation activity
  • Referral and traffic-source information
  • Shopping-cart and checkout activity
  • Website interactions
  • Cookie, pixel, tag, and similar technology identifiers
  • Advertising and campaign-interaction information

Information from Other Sources

We may receive information from service providers that assist with website hosting, checkout, payments, fraud prevention, shipping, analytics, advertising, customer support, and business operations.

The information received depends on the service used and may include transaction status, delivery updates, fraud-risk indicators, analytics data, advertising attribution, and other information reasonably necessary to provide or protect our services.

How We Use Personal Information

We may use personal information for the following purposes:

Providing Products and Services

  • Displaying products and operating our website
  • Processing and confirming orders
  • Authorizing payments
  • Preparing and fulfilling orders
  • Providing shipping and tracking updates
  • Managing returns and refunds
  • Maintaining customer and transaction records

Customer Support and Communication

  • Responding to product and sizing questions
  • Providing order-status information
  • Reviewing payment and billing concerns
  • Assisting with delivery issues
  • Reviewing damaged, defective, or incorrect-item reports
  • Processing return, refund, and privacy requests
  • Sending service-related communications

Security and Fraud Prevention

  • Verifying payment and order information
  • Identifying potentially unauthorized transactions
  • Reviewing high-risk or suspicious orders
  • Preventing fraud, abuse, and security incidents
  • Protecting customers, DRIFTHP, Shopify, payment providers, and other parties
  • Enforcing our policies and resolving disputes

Website Improvement and Analytics

  • Understanding how customers use our website
  • Measuring website traffic and performance
  • Identifying technical problems
  • Improving navigation, product information, and checkout experiences
  • Developing and evaluating store features and services

Advertising and Marketing

  • Measuring advertising and promotional performance
  • Attributing website activity and purchases to campaigns
  • Creating or improving advertising audiences where permitted
  • Displaying advertisements that may be more relevant to customers
  • Sending marketing communications when you have subscribed or when otherwise permitted by applicable law

Legal and Business Purposes

  • Complying with tax, accounting, recordkeeping, and legal obligations
  • Responding to lawful requests and legal proceedings
  • Protecting our legal rights
  • Investigating complaints and resolving disputes
  • Supporting a business transfer, reorganization, or similar transaction

Legal Bases for Processing

Where applicable law requires a legal basis, we may process personal information based on:

  • Performance of a contract, including processing and fulfilling an order
  • Your consent
  • Compliance with legal obligations
  • Our legitimate interests, such as operating our store, preventing fraud, improving our services, and protecting our rights
  • Other grounds permitted by applicable law

Where processing is based on consent, you may withdraw that consent as permitted by applicable law. Withdrawing consent does not affect processing that occurred before the withdrawal.

Shopify

Our online store is hosted and supported by Shopify. Shopify provides the e-commerce platform and related technologies used to display products, maintain shopping carts, process checkout activity, manage orders, and support other store functions.

Shopify may collect and process personal information in connection with your use of our store and Shopify services. Shopify processes information according to its applicable terms, privacy documentation, and enabled service settings.

Payment Providers

We disclose information to banks, card networks, digital-wallet providers, PayPal, Shopify Payments, and other applicable payment providers when necessary to:

  • Authorize and process payments
  • Verify billing information
  • Prevent fraud
  • Process cancellations and refunds
  • Resolve payment disputes
  • Meet legal and regulatory obligations

Payment providers process information in accordance with their own privacy policies and terms.

Shipping and Fulfillment Providers

We may disclose names, addresses, telephone numbers, email addresses, order information, and other necessary details to shipping carriers, logistics providers, fulfillment providers, and related service providers.

This information is used to prepare, ship, track, deliver, return, or otherwise manage an order.

Analytics and Technical Service Providers

We may use analytics, website-performance, security, fraud-prevention, hosting, and technical service providers to operate and improve our website.

These providers may process device, browser, usage, transaction, and technical information depending on the services and settings enabled.

Google Services

We may use Google services, including Google Analytics, Google Ads, Google Merchant Center-related services, tags, and conversion-measurement tools.

Depending on the Google services and settings enabled, these technologies may process:

  • Device and browser information
  • IP address and approximate location information
  • Website and product-view activity
  • Traffic-source and advertising-interaction information
  • Shopping-cart and checkout events
  • Purchase and conversion information
  • Cookie and similar technology identifiers

This information may be used to measure website activity, evaluate advertising performance, prevent invalid activity, improve campaigns, and understand how customers interact with our website.

Pinterest Services

We may use Pinterest advertising and measurement services, including the Pinterest Tag and other Pinterest conversion-measurement tools.

Depending on the Pinterest services and settings enabled, Pinterest-related technologies may process:

  • Pages and products viewed
  • Search, add-to-cart, checkout, and purchase activity
  • Order and conversion information
  • Device and browser information
  • IP address
  • Cookie and advertising identifiers
  • Interactions with Pinterest advertisements

If enhanced matching or similar features are enabled, certain customer information may be transformed or hashed before it is transmitted to Pinterest for matching, attribution, measurement, or advertising purposes.

Cookies and Similar Technologies

DRIFTHP, Shopify, and applicable service providers may use cookies, pixels, tags, local storage, and similar technologies.

These technologies may be used for:

  • Essential website operation
  • Shopping-cart and checkout functionality
  • Remembering customer selections and preferences
  • Security and fraud prevention
  • Website analytics and performance measurement
  • Advertising measurement
  • Audience creation and remarketing where permitted

Some cookies are necessary for website and checkout functions. Other cookies may be used for analytics, advertising, or personalization, depending on your region, consent choices, browser settings, and our website configuration.

Where a cookie banner or privacy-preference tool is available, you may use it to manage applicable cookie and tracking choices.

You may also control cookies through your browser settings. Blocking or deleting certain cookies may affect website functionality, saved preferences, shopping-cart activity, or checkout performance.

Marketing Communications

We may send promotional emails when you have subscribed to receive them or when otherwise permitted by applicable law.

You may unsubscribe from marketing emails by using the unsubscribe option included in the applicable message or by contacting us at hello@drifthp.com.

Unsubscribing from marketing communications does not prevent us from sending non-promotional messages that are reasonably necessary to manage an order, payment, delivery, return, refund, security issue, or customer-service request.

How We Disclose Personal Information

We may disclose personal information to:

  • Shopify and related platform providers
  • Payment processors, banks, card networks, digital-wallet providers, and PayPal
  • Shipping, logistics, and fulfillment providers
  • Fraud-prevention and security providers
  • Website hosting and technical service providers
  • Analytics and performance-measurement providers
  • Google advertising and analytics services
  • Pinterest advertising and measurement services
  • Customer-support and communication providers
  • Accounting, legal, tax, insurance, and professional advisors
  • Government authorities or other parties when disclosure is required or permitted by law
  • Parties involved in a business sale, transfer, financing, reorganization, or similar transaction

Service providers receive information based on the services they perform and may process that information under their own contracts, privacy policies, and legal obligations.

Sale, Sharing, and Targeted Advertising

DRIFTHP does not sell personal information in exchange for money.

However, depending on the technologies enabled and the laws that apply to you, our disclosure of device, usage, cookie, advertising, or conversion information to advertising and analytics providers may be considered a “sale,” “sharing,” or processing for targeted advertising under certain privacy laws.

Where applicable, you may request to opt out of the sale or sharing of personal information or its use for targeted advertising by emailing hello@drifthp.com.

Please include “Privacy Opt-Out Request” in the subject line and provide sufficient information for us to identify and process your request.

We do not require the existence of a separate footer privacy link for you to submit a request by email.

Your Privacy Rights

Depending on your country, state, or region, you may have some or all of the following rights:

  • Request confirmation of whether we process your personal information
  • Request access to personal information we maintain about you
  • Request correction of inaccurate personal information
  • Request deletion of personal information
  • Request a portable copy of certain personal information
  • Request restriction of or object to certain processing
  • Withdraw consent where processing is based on consent
  • Opt out of certain targeted advertising activities
  • Opt out of the sale or sharing of personal information where applicable
  • Appeal certain decisions regarding a privacy request where applicable
  • Submit a complaint to an applicable privacy or data-protection authority

These rights may be subject to exceptions and limitations under applicable law. For example, we may retain information necessary to complete a transaction, maintain business records, prevent fraud, resolve disputes, or comply with legal obligations.

Submitting a Privacy Request

To submit a privacy request, email hello@drifthp.com.

Please include:

  • Your full name
  • The email address associated with your order or account
  • Your order number when relevant
  • The type of privacy request you are submitting
  • Your state, country, or region of residence
  • Any information reasonably necessary to locate the applicable records

Verification of Requests

We may request additional information when reasonably necessary to verify your identity, confirm your authority to make the request, locate the applicable information, and protect personal information from unauthorized access or deletion.

We will use verification information only for purposes related to reviewing and processing the privacy request, except where otherwise required by law.

If we cannot reasonably verify a request, we may be unable to complete it.

Authorized Agents

Where permitted by applicable law, you may use an authorized agent to submit a privacy request on your behalf.

We may request evidence that the agent is authorized to act for you and may contact you directly to verify your identity and confirm the request.

Non-Discrimination

DRIFTHP will not unlawfully discriminate against you for exercising an applicable privacy right.

However, some personal information may be necessary to provide products, process orders, manage payments, deliver packages, process returns, prevent fraud, or provide requested customer support.

Appeals

If we deny a privacy request and applicable law provides a right to appeal, you may submit an appeal by emailing hello@drifthp.com with “Privacy Request Appeal” in the subject line.

Please include the original request details and the reason you believe the decision should be reconsidered.

Data Retention

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including:

  • Processing and fulfilling orders
  • Providing customer support
  • Managing shipping, returns, refunds, and disputes
  • Preventing fraud and protecting our services
  • Maintaining tax, accounting, and transaction records
  • Complying with legal obligations
  • Establishing, exercising, or defending legal claims

The applicable retention period may depend on the type of information, the transaction, the service provider involved, legal requirements, and whether the information is needed to resolve an ongoing matter.

When personal information is no longer reasonably required, it may be deleted, anonymized, or retained in a form permitted by applicable law.

Data Security

We use reasonable administrative, technical, and organizational measures intended to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

Payments are processed through Shopify and applicable payment providers. DRIFTHP does not directly store complete payment-card numbers on its website.

No website, internet transmission, electronic storage system, or security procedure can be guaranteed to be completely secure. Customers should use caution when transmitting information online and should not send complete card numbers, card security codes, passwords, or account login credentials by email.

International Processing and Transfers

DRIFTHP operates primarily from the United States. Shopify and other service providers may process or store personal information in the United States and other countries in which they or their service providers operate.

Privacy and data-protection laws in those countries may differ from the laws in your country or region.

Where required, applicable service providers may use contractual, technical, or other legally recognized safeguards for international transfers.

Children’s Privacy

Our website is not directed to children under 13 years of age, and we do not knowingly collect personal information directly from children under 13.

We do not knowingly sell or share the personal information of children or use it for targeted advertising in violation of applicable law.

If you are a parent or legal guardian and believe that a child has provided personal information to DRIFTHP, please contact us at hello@drifthp.com so that we can review the matter.

Third-Party Websites and Services

Our website may contain links to websites, services, applications, or content operated by third parties.

DRIFTHP does not control and is not responsible for the privacy, security, content, or practices of an independent third party.

You should review the privacy policy and terms of any third-party website or service before providing personal information.

Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our business practices, website features, service providers, legal obligations, or other operational requirements.

The updated version will be posted on this page with a revised “Last Updated” date.

Where required by applicable law, we may provide additional notice regarding material changes.

Contact Information

For questions about this Privacy Policy, our privacy practices, or a privacy request, please contact DRIFTHP.

Store Name
DRIFTHP

Website
https://www.drifthp.com/

Email
hello@drifthp.com

Phone
+1 610-936-5131

Business and Contact Address
4 Millview Ct
Thornton, PA 19373
United States

Customer Support Hours
Monday – Saturday: 9:00 AM – 5:00 PM ET
Sunday: Closed

We aim to respond to customer inquiries within 2 business days.